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We are in service sector and as such we did not entertain request for cancellation of services
rendered to patients. Our Policy for the cancellation and refund will be as follows:
CANCELLATION POLICY
A person who has remitted the required amount and has placed orders for a procedure for his
beneficiary in the hospital can make a request for cancellation of the said procedure provided
the said cancellation request is made and the same is received and acknowledged by the hospital.
Such a request should be received at least one day prior to the date of
procedure/investigation/consultation
Cancellation may also be requested by students who enroll for teaching programs of the
organisation. Any request for cancellation has to be made within 24 hours of placing the order.
by sending mail to the corporate mail ID (Info@mediscan.org.in) with reasons for cancellation.
The request will be reviewed and refunds will be processed as per the refund policy
REFUND POLICY
Once the request for cancellation is acknowledged by the hospital, the amount remitted shall be
refunded after deducting 5% of the amount within 2 days of acknowledgement of the request. In
case of Payment Gateway payments, refund will be made to the same account.